Privacy Policy

Guardian Door LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile applications, or engage with our services. This policy complies with the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), California Online Privacy Protection Act (CalOPPA), and other applicable privacy laws.

1. Information We Collect

Personal Information

We may collect the following categories of personal information:

• Identifiers: Name, email address, postal address, phone number, account username
• Commercial Information: Records of services purchased, service history, invoices
• Professional Information: Contractor license numbers, business name, certifications
• Internet Activity: Browsing history on our site, interaction with our services, IP address
• Geolocation Data: Service location addresses, approximate location based on IP
• Communications: Emails, support tickets, chat messages, SMS messages

Sensitive Personal Information

We may collect sensitive personal information including precise geolocation data (for service scheduling purposes) and account login credentials. We use this information only as necessary to provide our Services.

2. How We Collect Information

We collect information through:

• Direct Interactions: When you create an account, request services, submit forms, or contact us
• Automated Technologies: Cookies, web beacons, and similar tracking technologies
• Third-Party Sources: Business partners, contractors, and service providers

3. How We Use Your Information

We use collected information for the following purposes:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Schedule and coordinate service appointments
• Send administrative communications (appointment reminders, invoices, updates)
• Send marketing communications (with your consent)
• Respond to your comments, questions, and support requests
• Monitor and analyze usage trends and preferences
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third parties that perform services on our behalf (payment processing, email delivery, SMS messaging, analytics)
• Business Partners: Contractors and energy compliance professionals involved in service delivery
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising.

5. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights:

• Right to Know: Request information about the categories and specific pieces of personal information we collect, use, and disclose
• Right to Delete: Request deletion of your personal information, subject to certain exceptions
• Right to Correct: Request correction of inaccurate personal information
• Right to Opt-Out: Opt-out of the sale or sharing of personal information (Note: We do not sell personal information)
• Right to Limit Use: Limit the use of sensitive personal information
• Right to Non-Discrimination: Not receive discriminatory treatment for exercising your privacy rights

To exercise these rights, please contact us at david@guardiandoorllc.com or call (833) 424-3667. We will respond to verifiable consumer requests within 45 days.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context of the services we provide and our legal obligations.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our Services.

9. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our Services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete that information promptly.

11. Do Not Track Signals

Our website does not currently respond to "Do Not Track" signals. However, you may opt out of certain tracking as described in the Cookies section above.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our Services after any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: